We offer Free Shipping via FedEx Ground with every Aviya Mattress purchase!

We are pleased to offer free shipping service via FedEx Ground with all Aviya Mattress orders! Delivery right to your door is included with your purchase.

Each Aviya Mattress (and Foundation) is made to order, wrapped & boxed, and shipped directly to you from our factory. Depending on your location, weather, and time of year (holiday seasons get busy with shipping companies) - it generally takes between 3-7 business days from the day you place your order for it to ship.

At this time we do not offer an expedited method.

At this time we do not offer white glove delivery.

We do not offer mattress removal or disposal services at this time. However, please check with your local municipality or sanitary service to see if there is a mattress disposal service that is offered. Also you can check out junk removal services from companies like LoadUp, who offer mattress removal for a fee.

We are currently shipping to the "lower 48" states, delivering only to the contiguous United States—the 48 adjoining U.S. states and Washington D.C.

This specifically excludes Alaska, Hawaii, U.S. territories (such as Puerto Rico, US Virgin Islands, Guam, and American Samoa), and APO/FPO/DPO addresses.

For all the shipping nerds! Below are the approximate shipping weights of each mattress and foundation by size.

Mattress Weights:
Twin: 80 lbs.
Twin XL: 80 lbs.
Full: 90 lbs.
Queen: 120 lbs.
King: 140 lbs.
California King: 140 lbs.

Foundation Weights:
Twin: 60 lbs.
Twin XL: 60 lbs.
Full: 70 lbs.
Queen (total, 2 units): 90 lbs.
King (total, 2 units): 120 lbs.
California King (total, 2 units): 120 lbs.

Aviya mattresses and foundations are shipped direct from our factory located in Cleveland, OH.

Yes! Our mattresses are shipped Fedex ground, so if you are not home for delivery they will leave it for you at your front door. If you need to manage delivery contact FedEx with your tracking number provided or login to FedEx Delivery Manager to adjust your delivery schedule.

No, we do not ship to Alaska or Hawaii at this time. Please check back with us, as we might change our delivery network in the future!

No, we do not ship out of the US at this time. Please check back with us, as we might change our delivery network in the future!

If you don’t absolutely love your new Aviya Mattress, we’ll come pick it up and exchange your purchase – it’s as simple as that! Contact us through our live chat on the website and one of our sleep experts will get in touch with you to start your exchange. There are no restocking fees, return delivery fees, or any extra charges whatsoever to process an exchange. We do ask that you try the mattress for at least 2 weeks before initiating your exchange. Note that all exchanges must be made within the 100 night trial period. As a courtesy to you, Aviya will cover the cost of the exchange - no penalty, pick up or delivery fees. The exchange of an Aviya mattress under the 100-night satisfaction guarantee forfeits and voids the 100-night guarantee for any additional mattress received as part of the exchange and will be considered final sale. For more details on the fine print, please visit our 100 Night In-Home Trial page >

If you don’t absolutely love your new Aviya Mattress, we’ll come pick it up and refund your purchase – it’s as simple as that! Contact us through our live chat on the website and one of our sleep experts will get in touch with you to start your return. There are no restocking fees, return delivery fees, or any extra charges whatsoever to process a return. We do ask that you try the mattress for at least 2 weeks before initiating your return. Note that all returns must be made within the 100 night trial period. If you feel the mattress is too soft or too firm, you might try exchanging for a different comfort level instead of returning. For more details on the fine print, please visit our 100 Night In-Home Trial page >

No! There are no restocking fees, return delivery fees, or any extra charges whatsoever to process a return. Note that all returns and exchanges must be made within the 100 night trial period.

Really – no catch. Free repairs. Free replacements. For 10 years! We couldn’t make this stuff up.

Get in touch with us via live chat on our website and one of our sleep experts will be happy to walk you through the warranty claim process.

After the first 100 nights, your Aviya mattress is protected by our industry-leading, 10 year warranty. Our warranty is non-prorated for the full 10 years, which means you’ll never have to pay the costs for repairs or replacements. You will be responsible for return shipping arrangements and charges, but that's it!

The warranty covers any and all manufacturing defects in your Aviya mattress or foundation that may occur during the 10 year warranty period. This includes an industry-leading body impression protection that covers impressions of 1” or greater.

Our 100 night trial is our way of letting you give the Aviya a test drive in your own bedroom! We give you 100 nights to actually sleep on the mattress in your home to decide if it’s right for you. No risk, no pressure – if you don’t love the Aviya, we’ll come pick it up for free and give you a full refund of your purchase. We do ask that you sleep on the mattress for at least 2 weeks before making a decision to give your body enough time to fully adjust to your new bed.

If you don’t absolutely love your new Aviya Mattress, we’ll come pick it up and refund your purchase – it’s as simple as that! Contact us through our live chat on the website and one of our sleep experts will get in touch with you to start your return. There are no restocking fees, return delivery fees, or any extra charges whatsoever to process a return. We do ask that you try the mattress for at least 2 weeks before initiating your return. Note that all returns must be made within the 100 night trial period.

No! There are no restocking fees, return delivery fees, or any extra charges whatsoever to process a return. Note that all returns must be made within the 100 night trial period.