How To Care For Your Aviya
Mattress Maintenance and Care Instructions

Care Guide
Your New Aviya Has Arrived, How Do I Make It Last?
Rotating your mattress regularly will help the longevity of the mattress and make sure it wears evenly throughout it's lifespan. More importantly it will help your back! The resilient materials in your mattress are designed to conform to your body’s contours — this is not a manufacturing defect. The Aviya Mattress is a one-sided mattress built with all the comfort layers on top, so you’ll never need to flip it. It is critical, however, to "rotate" your Aviya Mattress regularly, every month during the first six months and every 3-4 months after that. The more frequent, the better!
A few other tips and tricks:
- Carry your mattress flat on its side — it's easier to handle and less likely to cause damage.
- Cover your mattress with a quality protector to keep your mattress clean and fresh. It’s the best way to keep your mattress in good shape and ensure the warranty stays active! It’s a big help in protecting your mattress from stains, spills, and more.
- Replace the box spring when purchasing a new mattress because old box springs lose strength and support. What appears to be a sag in your new mattress may result from a faulty or weakened box spring. A box spring that does not correctly support your new mattress may invalidate your mattress warranty.
- Use a metal bed frame. For queen and king-sized bedding, a rigid center support is required.
How To Rotate Your Aviya Mattress

The Do's and Do NOT's with your aviya
DO's
● DO rotate your mattress regularly using the turning instructions above. The resilient materials used in your mattress are
designed to conform to your body's individual contours. This is not a manufacturing defect. By rotating your mattress every
two weeks for the first six months, and once every month thereafter, these body impressions which form naturally on the
mattress surface over time will be equalized.
● DO carry your mattress flat on its side- it's easier to handle and less likely to cause damage.
● DO keep your bedding clean. Soiling or staining your mattress will invalidate your warranty. The use of a mattress pad is
suggested.
● DO replace the box spring if yours is older than five years. Older box springs lose their strength and support. What appears to
be a sag in your new mattress could be a result of a faulty or weakened foundation. A foundation that does not provide
proper support to your new mattress will invalidate your warranty.
● DO use a bed frame with a rigid center support. We recommend using our foundation, or a wood slat or platform foundation.
DO NOT's
● DON'T bend your mattress more than 40 degrees, unless it is being used on a power foundation or adjustable base. Flex
rather than bend the mattress when going through doorways, and don't bend the corners when putting on sheets.
● DON'T allow anyone to stand or jump on your mattress. It was not built to withstand that type of weight concentration.
● DON'T allow your mattress to get wet. Protect it from water, dry cleaning fluid, or other liquids.
● DON'T smoke in bed, or place product near open flame.
Additional Q&A
Here's some of the most common questions we get during or after setup. Did we not answer your question? Check out more common questions in our Frequently Asked Questions Section >
Need more help? Chat with us, send us an email to helpdesk@aviyamattress.com OR give us a call at 1-844-327-7421. The fastest way to get a hold of an Aviya HelpDesk representative is to Chat us in the lower right hand corner of your screen. We look forward to helping you with your questions!
How long should I wait to use my mattress after unboxing?
While the mattress will raise to full size quickly, wait 30 minutes before you lay on it. Within a few hours, your mattress will be fully expanded.
What can I put my Aviya Mattress on?
We recommend you place your mattress on the Aviya Foundation. If you have not purchased the foundation, it will fit on almost any bed frame, foundation or box spring. Please make sure it will properly support the weight of the mattress, foundation and sleeper(s) on top. Make sure your bed is built to support at least 1,310 lbs. (the weight of an Aviya Sleep System + 2 sleepers weighing a total of 1,100 lbs.). If you have any questions about your current bed frame, foundation or box spring, get in touch with us.
Will it take time to adjust to my new mattress?
In short, yes. The support provided in the Aviya Mattress is unseen in other mattresses. If you have previously been sleeping in an older, sagging, or soft mattress, your body will need time to adjust to a different level of support. We offer a 100 night sleep trial. We do ask that you sleep on the mattress for at least 2 weeks before making a decision.
Do I need to flip or rotate it?
The resilient materials used in your mattress are designed to conform to your body’s individual contours. This is not a manufacturing defect. Turning your mattress will help equalize these impressions which form naturally on the mattress surface over time.
How do I clean the mattress?
To prevent damage, using an appropriate mattress protector is your best approach to keeping your mattress clean and stain free. If an area on the surface needs cleaned, use a spray upholstery cleaner and soft cloth to spot clean. First, test any cleaner in an inconspicuous place, in case it stains the fabric. You can also vacuum your mattress surface with a soft brush or plastic attachment. Do not soak the Aviya Mattress in water.
your best night's sleep is here
Why wait? Get sleeping better today!
Price starting at just $649. Ready to order? Let's get started!